Support for MOOC participants

If you are a participant on a MOOC and have a potential problem situation, find out who is responsible for the course and contact them through the course area.

• Often the courses have discussion forum where you can post questions and remarks regarding the course.
• Always read the instructions first at your MOOC's website and contact the responsible instruction only after that.
• mooc.helsinki.fi administrator can not answer questions about individual courses, assignments, etc.
• You can contact the administrator at moodle (ät) helsinki.fi

• Instructions how to create a user account
• Open LMS Help pages for students

Support for teachers

The Educational Technology Services offers support and guidance for the teachers at the University of Helsinki.

• More information
• Follow the News for latest announcements
• Open LMS Help pages for teachers
• Request a new course area
• How do I get student numbers for participants in MOOC courses? (In Finnish)
• How do I do a certificate with University of Helsinki template? (in Finnish)